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REC100S
DonJin REC100S telephone voice recording system is a multiple channel digital recording system that designed for telephone record application user. It includes hardware and software. End user can use it directly no need to develop software anymore. It is very easy to install and operate conveniently with reliable and applicable function and stable performance. REC100S supports OEM to our partners, fully considers the customer’s requirement.
Typical Usages:
DonJin REC100S telephone voice recording system provide a variety of benefits for many different types of company including:
*Independent transaction verification
*Review of customer service issue
*Quality monitoring
*Dispute resolution
*Risk mitigation against false claim or misinterpreted verbal commitments
*Enhanced business processes by integrating recorded information with CRM system
Features and Benefits:
1. Supports Windows 98/NT/2000/XP/2003.
2. Support high compress rate and different voice format, can save as WAV format, can directly check and play the voice file
3. Supports multi-language of Simplified Chinese/English/Japanese/ Russian/ Arabic/ Turkish/French, etc, the subscriber can add a local language by enter a language strings.
4. The outward phone cables, extension cables, output cables for the wireless interphones are applicable
5. Can automatically record the caller party number, called party number. Identify the caller identity.
6. Supports 3 record modes or customization, auto-recording (voltage -control), voice- control and manually recording (Key-control).
7. Can smartly setup the starting and finishing time for the recording, maybe record for a period of time or a day.
8. Support inquire, play and monitoring for the network.
9. Can inquire the record by the key words such as caller party number, called party number, extension number, start recording time, record length, user name. Support fuzzy search.
10. Support AGC function, can balance recording the voice on the line, can adjust the volume of record and play voice file.
11. Support auto-backup, can smartly setup the auto-backup time and store medium such as hard disk, MO, USB hard disk and so on.
12. Support setup password protection with different degrees, besides the superlative password for administrator, the subscriber also owns their password, file password and so on protection.
13. Provide RCI interface, can be embedded to other system by secondary developing, support TCP/IP.
14. Support auto-delete, can auto-delete the earliest record file when the store medium is full, can smartly setup the auto-delete condition such as records number and residual store size
| Product ID / Sku: REC100S |
| Delivery Lead Time: 2 day(s) |
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